WITH REGARD TO OUR CUSTOMERS
  • Customer vocation support. It is not just dealing with customers, suppliers, we want to help them and that our customers are aware of it..

  • Customer satisfaction. Let us do what we would like to do with us as customers.

  • The customer is the center of the business.

  • Cercanía al cliente. Si valoramos la sociabilidad, hay que ser sociales, cercano, tener un feedback inmediato con el cliente.

  • Action orientation. “Troubleshooter.”.

  • With regard to customers and suppliers. Perceive the needs of customers, hear their complaints and respond to its demands, within a maximum period of 24 or 48 hours.

  • With regard to the company. Before communicating the problem, see how you can solve, think about it, along with possible solutions.
WITH REGARD TO OUR PRODUCTS / SERVICES
  • Innovation. It is the foundation of our business.

  • Quality and reliability in the product and service. We have a good product, therefore we must trust in him, believe in him, and give that image to our customers. We have a technical service that gives value to our product.
WITH REGARD TO OUR ATTITUDE AT WORK
  • Human resource is the organization. You are part of the organization; we are the image of the company abroad.

  • Continuous search for improvement. We always have to do a good job, but the difference is when every day we wonder if we could improve doing things differently.

  • Participation and suggestions firstly.

  • Education can not be interrupted.Our education and correction of speech, dress and behavior are crucial for us.

  • Work autonomy and complementarity in other areas if necessary.

  • Privilege the values and the workers who are willing to “dirty their hands working, engaging”.

  • Honesty and Integrity to the company, colleagues, customers and suppliers.

  • Cleanliness, order, morale and discipline at work.

  • Consistent resource management. Ask us and review what it costs to make our work in economic terms, and propose to the company how to get the results at lower costs.